At Fox Discounts, we want to ensure your satisfaction with our digital products. Please read our refund policy carefully to understand your rights and responsibilities when purchasing digital goods from us.
1. Eligibility for Refunds:
- Refunds for digital products are available within 7 days of the purchase date.
- To be eligible for a refund, the digital product must not have been downloaded, accessed, or used in any way.
- If you encounter technical issues with the digital product that prevent its use, please contact our customer support team for assistance before requesting a refund.
2. How to Request a Refund:
- To request a refund for a digital product, please contact our customer support team at [info@foxdiscouts.com] with your order details and reason for the refund request.
- Our team will review your request and may require additional information to process the refund.
3. Refund Process:
- Once your refund request is approved, we will initiate the refund to your original method of payment. Please allow 7 days for the refund to be processed and reflected in your account, depending on your payment provider’s policies.
4. Non-Refundable Digital Products:
- Some digital products may not be eligible for refunds, including:
- Products that have been downloaded, accessed, or used.
- Products purchased during promotional or discounted periods, unless otherwise stated.
- Customized or personalized digital products.
5. Technical Support:
- If you encounter technical issues with a digital product, please contact our customer support team for assistance. We are committed to resolving any issues promptly to ensure your satisfaction.
6. Contact Us:
- If you have any questions about our refund policy for digital products or need assistance with a refund request, please don’t hesitate to contact us at [info@foxdiscouts.com]
By purchasing and downloading digital products from our website, you agree to abide by the terms of this refund policy. This policy is subject to change without prior notice.
Last Updated: 2/21/2024